Shipping policy

Thank you for choosing ASCEND. We're committed to ensuring your shopping experience is convenient and hassle-free. Below, you'll find our shipping policy details:

ASCEND SUPPORT:

Your satisfaction is our priority! If you're not completely happy with your purchase, our ASCEND customer support team is here to assist you. We’re available Monday to Friday from 9 AM to 5 PM (CST). Reach out to us at Info@ascendusa.co, and we’ll do our best to respond within 48 hours.

SHIPPING POLICIES:

USPS Priority Mail (3-5 days)- This service is offered with additional 14$ charges.

UPS Ground (3-7 Days)- This service is offered with additional $5 charges.

FREE SHIPPING:

Free shipping is only eligible for domestic orders that exceed $99 after discounts/promotional codes are applied. Regarding International Customs and Duties, you as a customer are responsible to know what your customs and duties are for import and you will bear the additional cost.

If you have any further questions or concerns about our shipping policy, feel free to contact our customer support team at +1 669-837-6000.

Thank you for choosing ASCEND.